Becoming a Patient FAQ

Starting something new can be a big step, so we’re here to make your journey with medical cannabis easy.

Getting Started with Goodblend

How do I qualify for medical cannabis?

It’s pretty straightforward! Here’s what you need:

• Residency: You need to live in Texas and have a state ID.
• Diagnosis: One of over 150 approved conditions must be on your medical chart. The most notable conditions are PTSD, ALS, autism, cancer, epilepsy, multiple sclerosis, spasticity, or any incurable neurodegenerative disease. Please consult your doctor for an accurate diagnosis.
• Doctor’s Approval: Your doctor believes cannabis can provide relief for your symptoms or condition.

Can I smoke my medicine?

Texas laws are strict on this. Currently, smoking is not legally allowed in the medical program, but don’t worry—there are plenty of other ways to use cannabis, and we’re here to show you how!

Prescriptions and Legal Stuff

How do I get my prescription?

Once your physician completes your consultation, they will enter your details into the Compassionate Use Registry of Texas (CURT). To retrieve a copy of your prescription you’ll need to request this from your physician. Then, you or a guardian specified by you can pick up your prescription at any licensed dispensary—just bring your ID.

Will this affect my 2^nd amendment Rights?

No. You can become a Texas medical marijuana patient without giving up your second amendment rights. Texas has NOT passed any laws barring medical marijuana patients from owning guns. The conflict between medical marijuana laws and gun laws is that cannabis remains a schedule I substance, for now.

According to the Texas Department of Public Safety, being a TCUP patient does not disqualify someone from obtaining or maintaining a License to Carry.  

In some cases, if a diagnosed medical condition potentially affects the individual’s ability to exercise sound judgement, the Medical Advisory Board may be asked for their review. However, this standard applies to any person diagnosed with certain medical conditions who wishes to maintain a License to Carry, regardless of their status as a medical marijuana patient.  

Handling Orders and Caregivers

How do I appoint a caregiver?

If you need someone else to pick up your cannabis, just let your doctor know who you would like to allow access to retrieve your medicine. The physician will need to add this person's information to your prescription. If the patient is under 18, that person needs to be their legal guardian.

Missed your pickup?

If you miss your pickup time, the order will be canceled, but you can reorder for the next day—either online, in person or over the phone.

Need to make changes to your order?

Just call us 24 hours before your scheduled pickup or delivery, and we’ll update it for you.

What’s Next?

I’ve got my prescription. What now?

Call us at 512-351-4600, download our app or head to our website to place your order. It’s that simple!

Refills and Pickup Info

How do I refill my meds?

Enter your order into our online system, give us a call, or use the app. We’ll always double-check everything and send you confirmation. Make sure your contact details are up to date!

Where and when can I pick up my meds?

Pick them up the same day or the next at one of our many locations. Check our website or contact our call center at 512-351-4600 to find what date, time, and location works best for you.

Payments and Policies

Does insurance cover my medication?

Currently, federal rules don’t allow insurance to cover cannabis medication.

What payment methods can I use?

We take Cash and Canpay. Sign up for Canpay for easy, cashless payments.

Travel and Returns

Can I travel with my meds?

You’re good to go anywhere in Texas. Just keep your prescription handy. But remember, federal laws make it illegal to transport your medical marijuana across state lines, even if you are going between two legal states. We strongly advise against taking your medical marijuana out of the state.  

What’s the return policy?

All sales are final, so please consult our guides and choose carefully.

About Our Products

What’s in your products?

We like to keep it natural—there are no added sugars in our tinctures, and we avoid artificial ingredients. If you have allergies, let’s talk to make sure you’re safe.

How should I store my cannabis?

Keep it cool and keep it dark in a sealed container. This keeps your medicine in top shape. We recommend keeping your medicine in its original container as it’s labeled with the correct prescription and patient information.  Storing in unmarked containers opens you up to liability for misuse.

We’re always here to help make your experience with us as comfortable and positive as possible. If you have more questions or need a bit more guidance, feel free to reach out!