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Delivery FAQ

How do I check whether medical cannabis delivery is available in my location?

To check medical cannabis delivery availability in Texas, enter your address on the delivery page and select it from the suggested drop-down list.

When should I expect my medical marijuana delivery?

Your delivery day will appear in your confirmation email. On the day of delivery, your driver will text you an estimated delivery window.

Can I place a medical marijuana delivery order by phone? ‍

Yes. Call (512) 351-4600 to place an order and schedule delivery.

How do I pay for a medical cannabis delivery order?

Medical cannabis delivery orders can be paid for with cash, CanPay, a debit card, or DutchiePay.

How is the final total for my delivery order calculated?

After your order is confirmed, you will receive an email with an estimated total. The amount may change based on product availability or discounts applied during fulfillment. If you want to confirm the final total, contact Customer Care on the day your order is scheduled.

Can I modify my delivery order after placing it?

Yes. You can modify your order until the close of business on the day before delivery.

How do I reschedule my medical marijuana delivery?

Call the Customer Care team at (512) 351-4600 to reschedule. The team will do its best to schedule you for the next available delivery window in your region.

Can I change my delivery address after placing an order?

There may be some flexibility to change the delivery address. Call the Customer Care team at (512) 351-4600 to discuss your options.

What happens if I am unavailable to accept my delivery order?

If you are unavailable and the team cannot reach you, your order will be canceled. CURT allows a caregiver to be added to help receive a delivery. Contact your cannabis physician for more information.

What happens if an item in my delivery order is unavailable?

If an item becomes unavailable, a member of the Care team will contact you and try to substitute another item on the order.

Are there minimums, fees, or restrictions for medical cannabis delivery in Texas?

Delivery orders have a $125 minimum after all applicable discounts are applied.

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IMPORTANT: All information contained on this website is for educational purposes only. None of this information should be construed as medical or treatment advice for any specific person or condition. Cannabis has not been analyzed or approved by the FDA, and there is limited information on the side effects of using cannabis as a medication. You should always consult a licensed physician in all matters related to your health.

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