New Order Process FAQ

We're Simplifying the Order Confirmation Process

All communications about your order will be done through email.

• If you order for pick up on a selected day, that order will be automatically filled and ready for pick up on that day. No confirmation phone call needed!
• If you order for delivery, the confirmation email will contain the date for delivery.
• The Customer Care team will only reach out to you about your order if there is something wrong with your prescription or delivery date.
• You can update your email address in your profile on the goodblend website or in the app.

Still love to chat on the phone? Our team is always here to answer your questions.

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